Refund policy
Last updated: 4 September 2026
Monitor ($49/month, $468/year)
The monthly plan opens with a 7-day free trial that needs a card; cancel before day 7 and nothing is charged. After that, cancel at any time and the subscription stops at the end of the period you have paid for — a monthly period already billed is not refunded, but an annual charge is refunded in full on request rather than held while a dispute is decided. There is no minimum term to buy out.
How to request a refund
Email hello@heardof.io from the address you used to buy, with the report attached and a line on what is wrong with it. Eligible refunds are returned to the original payment method within 10 business days.